You can permanently delete your account and all of the data attached to it at any time. There are two ways to do it.
Open Leanova → Me tab → scroll to the bottom → Delete Account → confirm.
Deletion happens immediately. You will be signed out, and the account cannot be recovered afterwards.
Email tomuwem584@gmail.com from the address you signed up with, and ask us to delete your account. We'll confirm once it's done, normally within a few business days.
Everything tied to your account is removed permanently:
| Data | What happens |
|---|---|
| Account and profile (email, first name, goals, preferences) | Deleted |
| Weight logs, body-composition estimates and measurements | Deleted |
| Daily check-ins and meal plans | Deleted |
| Food scan history | Deleted |
| Pod membership and any messages you posted | Deleted |
| Password reset codes | Deleted |
Meal photos are never stored on our servers. A photo is sent for analysis and discarded; only the food items and macros it produced are saved, and those are deleted with your account.
Deleting your account does not cancel your subscription. Subscriptions are billed by Apple or Google, not by us, so they have to be cancelled in the store you bought it from:
Cancel there first, then delete your account, so you aren't charged again.
We keep no copy of your personal data after deletion. Purchase records held by Apple, Google or our payments processor are outside our control and are governed by their own retention policies. Anonymous, aggregated statistics that cannot identify you may remain.